FAQ’s
General
This is not a problem and a challenge we would love to help you with. Please email [email protected] or call 0141 637 4892 and we will work with you to learn what you want to achieve. We will then source or manufacture a product fit for purpose.
Please take a look at our Help & Advise page. Here you will see many ways we can Assist and Guide you along your VISCO Journey.
There are several ways for you to receive a quotation.
- Please email your artwork or idea to [email protected] and a member of our friendly team will contact you.
- If you want a generic design you can see standard board prices through our sectors page.
- Please complete a quote request and one of our sales team will contact you.
- Alternatively if you wish to have a chat about your project please feel free to call our sales team on 0141 637 4892.
There are several ways for you to place an order.
- Please email your artwork or idea to [email protected] and a member of our friendly team will contact you.
- If you want a generic design you can buy now through our sectors page.
- Alternatively if you wish to have a chat about your project please feel free to call our sales team on 0141 637 4892.
Product
Yes, please check out our Mobile whiteboards. This product is fixed to a freestanding frame with castors.
All wall fixed boards come complete with a fixing kit which includes screws, wall plugs and plastic caps to conceal the screws. VISCO Savers can be fixed with double sided tape if require.
The VISCO Saver is a cheaper alternative and printed direct to a 5mm rigid foam board. It comes without the aluminium frame giving a modern contemporary look.
Yes absolutely. Multiple board orders will receive discounts where applicable. If you have a project consisting of numerous boards we would like to speak to you to ensure you are maximising the benefits we have to offer. Please email [email protected] or call 0141 637 4892 and we will discuss what we can offer.
This is not a problem. Any of our standard sized boards can be cut down to your specific requirements. Please use our Measuring Guide to help you decide which size you need.
We have a range of standard size wall fixed boards :
90 x 60cm, 120 x 90cm, 150 x 120cm, 180 x 120cm, 240 x 120cm
Payment
There are several ways we can take payment for your order. Please see our Ways To Pay page for all the information you will require.
Our products are all printed digitally therefore no additional charges occur when printing full colour rather than black and white. The cost is the same for whatever you print.
We use the latest in print technology to print a vinyl overlay which is professional applied to your board of choice. Please see our Overlay blog to find out why we use this process.
Yes absolutely, that is what we love. Logos can be added to any of our boards FOC. Please ensure you have followed our Artwork Guidelines to prevent any complications.
Delivery
Yes, we have options for delivery in the UK, Europe and the Rest of the World. Please see our Worldwide Delivery page for more information.
Yes that is no problem at all, when you are completed your order you will have the choice to add a different delivery address.
Yes of course. We understand you are eager to start using your VISCO board. Express Delivery can be quoted should the boards be required faster than normal. For further details please see our Worldwide Delivery page
We have several options regarding delivery of your order. For further details please see our Worldwide Delivery page.
Returns
We have a 100% customer satisfaction guarantee. If you are not happy with the quality of the product please contact us and we will advise how we will proceed. For full details please see our returns procedure on our Terms and Conditions.
Please DO NOT sign for the consignment. Mark as damaged and contact us immediately. We will then advise the next stage and when you will receive your replacement.
Fitting
Yes. Please see our Help & Advise page which shows various videos and instructions for fitting and installing your new boards.
Yes we do. VISCO Solutions is part of Network Signs. We are an experienced signage company who have been established for over 25 years. Please discuss your project with one of our friendly staff by emailing [email protected] or call 0141 637 4892 and we will get back to you with an accurate quotation.
Maintenance
Please watch the How to Clean Your Board video for guidance on how to clean your board.
