If we receive notification from you that you wish to cancel an order, any sum debited to us from your credit or debit card will be re-fund to that credit or debit account within 30 days of your order, unless we have already produced your order.
If we have started the order which has been approved by a member of your staff, then we cannot accept responsibility for the cancellation of the order, and you will be charged the full amount of the order.
Cancellation before the order has started to be produced may be cancelled, but any artwork charges will still be charged at the full price agreed.
If none stock items have been brought in to supply your order, which is then cancelled we cannot be held responsible for this, and so cancellation is not an option.
A re-stocking charge will also apply to you, which will be calculated from the total cost of the order.
